Terms & Conditions

Please read all the information below before booking your space.

Cancellation Policy

When booking, please remember that you are booking your space for the full term which means I am unable to offer refunds for missed classes. Any missed classes can be 'caught up' by attending another timetabled class during the same term (subject to space). Online classes can be recorded for you if you let me know prior to the session that you will not be attending.


Cancelling before the start of term: Cancellations made 7 days before the start of the new term will be fully refunded.

If you have any injuries, or medical conditions a 1:1 would be recommended before joining a group class. These sessions are not a substitute for medical counselling or treatment. If you have any doubts about the suitability of the classes, you should refer back to your medical practitioner.


Enrolment Form

If this is your first time joining a class with me I will need you to complete an online enrolment form, this enables me to tailor the class to those taking part and accommodate any injuries or health conditions.  It can be completed securely here: RoseClaydenPilatesEnrolmentForm.  


Student teachers

As I am a supervising teacher for Body Control Pilates, we occasionally have student teachers in our class who will observe my teaching and teach a couple of exercises during the class.  These are students that are undergoing their practice hours in order to gain their Pilates qualification.  They will always be under my supervision during classes and will only ever teach a very small section of the class so will not impact on your class experience. If you have any concerns or questions about this at all, please let me know.